We are sorry to see you leave TADAAM. You can cancel your subscription through My TADAAM. Under the ‘subscription’ tab, you will find the option to cancel it. By doing so, you will no longer be charged. All you need to do now is to return your modem and TV box to TADAAM within 60 days. To do this, download your free return label via My TADAAM -> Devices -> Download Return Label. If you do not return the devices, you will be charged a cost of €50 per device.

If you cancel your subscription, we ask you to return your TADAAM equipment within 60 days. To do this, download your free return label via My TADAAM -> Devices -> Download Return Label. If you do not return the devices, you will be charged a €50 fee per device.

This, of course, is not so nice. It can happen that your return and the invoice have overlapped in time. In that case, be sure to contact our support team, they will be happy to check this for you. Please have your customer information and return slip ready.